Registration Terms & Conditions

Below is our Registration Terms & Conditions. These Terms refer to your data and how we use this data in the registration process and how we handle your data once you are fully registered as outlined in the Privacy Policy. These terms also include our terms and conditions of employment. Please read and accept these terms prior to registration with us. By ticking the box on our registration page, you accept these terms and conditions. 

GDPR & Privacy Notice


Contact Field Marketing & Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Our Site”) and (subject to the limited exceptions in section 6, below) We do not collect personal data about you unless you contact us (see section 5, below). Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our Site.

  1. Definitions and Interpretation

In this notice, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means Contact Field Marketing Ltd, a limited company registered in England under company number 04585953, whose registered address is CAI, Coble Dene, Royal Quays, North Shields, Tyne &Wear NE29 6DE.

  1. Information About Us

2.1 Our Site is owned and operated by Contact Field Marketing & Solutions Ltd, a limited company registered in England under company number 04585953, whose registered address is CAI, Coble Dene, Royal Quays, North Shields, Tyne & Wear NE29 6DE.

2.2 Our VAT number is 836 5759 84

  1. What Does This Policy Notice?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy notices of any such websites before providing any data to them.

  1. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data we hold about you (see section 8);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  1. What Data Do We Collect?

5.1 Subject to section 5.2, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection.

5.2 If you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us.

  1. How Do We Use Your Data?

6.1 If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2 As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:

6.2.1 To reply to your email;

6.3 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.4 We will not share any of your data with any third parties for any purposes.

  1. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2 Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). If We do store data outside the EEA (this may be the case, for example, if Our email server is located in a country outside the EEA), We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK

7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected] or using the contact details below in section 9.

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected], by telephone on +44 (0)191 259 1199, or by post at Contact FM&S Ltd, CAI, Coble Dene, Royal Quays, North Shields, Tyne&Wear, NE29 6DE. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contact Us

Head Office
Coble Dene
Royal Quays
North Shields
Tyne & Wear
NE29 6DE


Tel: 0191 259 1199
Support: [email protected]

Terms & Conditions of Employment

Appointment of a Casual Worker – Casual Workers Contract

Your appointment is on “an as and when required” basis working at the location assigned. You will be notified by the app or via email as and when work is available. Appointment to the post does not guarantee that Contact Field Marketing & Solutions is obliged to offer you paid work on a regular basis.


Your rate of pay will be advised on each individual assignment but will not fall below national minimum wage


You will be paid for these hours (not inclusive of travel time, rest breaks or lunch breaks unless specified) by credit transfer every month to a bank or building society of your choice on the last working day of the month for each month worked. A copy of the pay schedule with cut off dates and pay dates can be found on the app. The app will record the completed hours of each assignment and this will be paid on the last working day of each month.


Please note that if you do not provide bank or building society account Contact Field Marketing & Solutions will be unable to make the payment, with the result that your pay will be held in trust by the company until this information is provided.

Annual leave

If you are hired as a tactical/casual worker, you will be paid rolled up holiday pay which will be included in your hourly rate.

Rolled up holiday pay will be clearly shown separate to your hourly rate on your payslip and is calculated at 12.07%.

Tactical/Casual workers are free to take holidays as and when they wish. CFM&S will proactively encourage their flexible staff to take regular holidays throughout the year.

Any tactical/casual worker who would rather not receive rolled up holiday pay and would prefer to receive holiday pay when holidays are actually taken must inform payroll as soon as they start work on their first assignment.


Contact Field Marketing & Solutions will always give as much notice as possible to terminate an agreed assignment however this is not always possible and the client can cancel at any time prior to the assignment. Contact Field Marketing & Solutions will not be financially held to any work that is cancelled.


In all other circumstances when you are due notice, the minimum period of notice which you are entitled to receive is one month or the statutory minimum period, whichever is the longer.

Grievance Procedure

If you have any concerns at work throughout the course of your employment, you should raise your concerns your manager in the first instance.  If your concerns cannot be resolved informally, you can express your concerns in writing and this will be duly investigated as a grievance following the ACAS Code of Practice.

Disciplinary Procedure

Any breach of disciplinary rules will render you liable to disciplinary action (or summary dismissal for offences of gross misconduct) unless there are mitigating circumstances.

Gross misconduct will normally lead to dismissal and examples of offences which have led to this include:

Unauthorised removal of property belonging to Contact Field Marketing & Solutions or that of the client; offences of dishonesty; fighting; physical assault; falsification of time sheets, subsistence and expenses claims; theft; malicious damage to Contact Field Marketing & Solutions property; sexual offences.

Where an investigation has given adequate evidence and a monitory value is owed this will be recouped from wages owed.

This list is neither exhaustive nor exclusive and in addition there may be other offences of similar seriousness that could constitute gross misconduct and it must only be regarded, therefore as illustrative.

If there are any allegations of misconduct, this will be investigated fully following the disciplinary procedure as outlined by ACAS Code of Practice.

Extent of Duties

In addition to the duties associated with this post you may be required to carry out such other duties and at such other places, as may reasonably be prescribed by Contact Field Marketing & Solutions from time to time, within the purview of this post.

Training and Development

Contact Field Marketing & Solutions is committed to the training and development of all of their employees.  Upon commencement of employment, you will complete an induction programme with your manager to familiarise yourself with the Company and our practices as well as ensuring you know how your role fits in with the Company’s objectives overall, and ensuring that you know how to carry out your role effectively.

Your manager will meet with you regularly to discuss any training and development needs you have and help you reach your goals and objectives.

Training briefs will be supplied on commencement of each campaign to successfully complete the assignment/campaign. Please contact the account manager if any additional training support is needed.


During your employment with the company, you may not (other than for the Company’s purposes) use or disclose to any third party any client, commercial, financial or other information of a confidential nature safe to the extent, if any, that such information has become a matter of public record.  This duty remains binding upon you even after your employment with the company has terminated.  You may not publish any literature, deliver any lectures or make any communication with the Press and Media unless with the previous permission or instruction of the company.  Your attention is drawn particularly to the need for strict confidentiality in respect of all client or data base information whether related to contracts which are exclusive property of the Company or products licensed by the company.


You shall promptly, whenever requested by the company, and in any event, upon termination of your employment with the company deliver up to the company all lists of customers, correspondence and all other documents, papers and records, whether on computer disk or otherwise, which may have been prepared by you or have come into your possession in the course of your employment with the company and in no event shall you be entitled to retain copies thereof.  Title and copyright in all such documents, papers and records shall always vest in the company.


Other than as strictly be necessary for the performance of your duties as an Employee (and then subject to the approval of a company director) no company documents, computer programs (or copies thereof) or company property may be removed from the company’s premises without the express permission of a Director of the company.


If you are provided with equipment which is the property of the company you are responsible to take reasonable care of such equipment and to return it immediately in good condition, fair wear and tear excepted, at the company’s request or upon termination of your employment with the company, whichever shall first occur.

If you are provided with a vehicle by the company, then you shall comply with such regulations regarding its use as may be issued by the company from time to time.