Working in a friendly environment

We currently have an exciting opportunity in our Head Office team for an Administrator/Account Manager. The role is based in Royal Quays, North Shields.

Over the last 20 years we have provided prominent market visibility to some of the most influential, forward-thinking, and inspirational companies in the world.

With a nationwide strong database of employees and an ever-growing client portfolio, the business continues to grow from strength to strength, requiring the right candidate to help drive this.

What you’ll be doing

Key responsibilities

· Highly organized and flexible with the ability to multi task and meet challenging deadlines

· Excellent IT knowledge including understanding and experience of working with Excel and Outlook.

· Be self-motivated and able to complete tasks with limited or no supervision.

· Excellent oral and written communication skills and the ability to communicate with colleagues, field staff and clients.

· Manage correspondence by answering emails, text messaging and phone calls.

· Creating and maintaining files, systems and databases.

· Commitment, accountability and responsibility.

· Additionally experience of field and office work would be helpful but not essential.

· Willingness and ability to learn new skills within an office environment.

· Assistance of staff recruitment and on-boarding process

· Client liaison ensuring all campaigns are completed to the highest standards

· Campaign overview report building

· Working with the existing team to drive performance and engagement through various social media platforms

What you’ll be able to demonstrate

Skills and experience

  • A good understanding of excellent customer service.
  • Experience in an administrative role, multi tasking and prioritising.
  • The ability to comprehensively understand a range of processes, procedures and systems to be used in carrying out assigned tasks including good working knowledge of Microsoft Office.
  • Furthermore a good understanding of team integration and collaboration with other teams, to achieve overall objectives of the department.
  • Provides on the job training/support for new team members.
  • Plans and monitors own work within agreed deadlines in conjunction with team manager.
  • Responsible for checking the quality and accuracy of own work.
  • Produces routine reports and other documents from standard templates.
  • Good verbal and written communication with colleagues and/or customers.

What we can offer you

  • Competitive salary
  • 28 days holidays (including bank holidays)
  • Free Parking
  • Company pension scheme
  • Opportunities for professional development and career progression

If you have what it takes to be part of our future success, we want to hear from you.

Type of employment: Permanent, full-time

Your standard working days will be Monday – Friday, 9am-5pm. Occasional weekends may be required with prior notice given.

Job Type: Full-time

Salary: £19,000.00-£21,000.00 per year

Additional Benefits:

  • Company pension
  • Free parking
  • On-site parking


  • 7.5 hour shift

Find out more about who we are About Us – Contact Field Marketing & Solutions


Work Available

We have a total of 347 stores to cover for an ongoing client. These calls only take up to 20 minutes each, you will visit

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